Here's how to check where your RubiiGlow order is.
1. Use your tracking email
As soon as your order ships, we email you a tracking link. Click it to see live updates from the carrier. Can't find it? Check your spam or promotions folder for an email from RubiiGlow.
2. Check your order status page
Your order confirmation email has a View your order button. It shows your order status and tracking details anytime.
3. Sign in to your account
Sign in with the email you used at checkout to see all your orders and their tracking. Sign in to view your orders
How long does delivery take?
Orders are processed in 1–3 business days, then delivery usually takes 4–6 business days within the US. Shipping is always free. See our Shipping Policy.
Need help?
If your tracking hasn't updated in 7 business days, or you haven't received your tracking email within 3 business days of ordering, email support@rubiiglow.com with your order number or tap the Chat button. A real person replies within 24 hours.